IMPORTANT CLIENT INFORMATION REGARDING CURBSIDE APPOINTMENTS DUE TO COVID-19

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EFFECTIVE 3-24-20

WE ARE OFFERING CURBSIDE SERVICE ONLY 

In our commitment to keep our staff and clientele safe, we are asking all clients to call into our office when they arrive for their appointment.

A staff member will obtain information pertinent to your appointment.  We will then have you meet us in our foyer.  Our staff member will escort your pet to their doctor while you wait in your vehicle.  ALL PETS MUST BE ON A LEASH OR IN A CARRIER 

Your doctor will contact you via cell phone once the exam is complete to discuss the exam, and any other necessary information.  Once complete our customer service representative will contact you so that we can review, and complete your invoice via the phone.  A staff member will escort your pet to the foyer with any information and/or medications.

Food/Medication picks ups please call upon your arrival, and our CSR team will complete the invoice via phone, and bring the items to your vehicle.

We appreciate your partnership with us, while adapting to these adjustments, so we can continue to focus on the health and safety of our team, our clients, and our patients.    Thank you for your cooperation    The Doctor’s & Staff of WVMC